Shipping Policy
Shipping Policy
Delivery Times
Below is an overview of the average delivery times for all our packages:
- Once an order is placed, we take 1-3 working days to process it. During weekdays, this usually takes one working day. However, if you place your order on a Friday evening or during the weekend, processing may take slightly longer.
- After processing, your order will be dispatched, and delivery will take an average of 8-14 working days.
We are committed to providing the best value for money. That’s why we choose to ship products directly from our supplier. This allows us to significantly save on transportation, storage, packaging, and shipping costs, and offer the products at a fair price. We strive to make the ordering and delivery process as seamless as possible for our customers. If you have any questions or concerns, please do not hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.
Placing an Order
At Noosa Aura, the ordering process has been made simple and efficient.
- Begin by navigating to the product page of your chosen item and adding it to your shopping cart by clicking the black "Add to Cart" button.
- Ensure that you have selected the correct product variant. If everything is accurate, click the "Proceed to Checkout" button.
- On the information page, enter your address details carefully. Ensure all information is correct before clicking the "Continue to Shipping" button.
- On the shipping page, review your address details once again. Please note that all shipments are sent completely free of charge as a token of appreciation to our customers.
- Click "Proceed to Payment" to move to the payment section.
Payment Options
At Noosa Aura, we offer a variety of secure payment options, all protected by SSL encryption, ensuring you can rely on a secure payment environment. The available payment methods include:
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- PayPal
Once you have selected your preferred payment method, click "Complete Order," and you will be redirected to the respective payment provider’s page. Follow the instructions to finalize your payment. Should you encounter any issues during this process, please contact us for assistance.
Shipping Costs
We cover the shipping costs to send it to your door. Every product is delivered to your door at no additional charge, with no minimum order quantity required.
Shipping Your Order
Found the perfect look or accessory? We ensure that your order is processed and shipped as quickly as possible so you can enjoy your purchase without delay.
To offer competitive pricing, we consolidate parcels and ship them in bulk once we have reached our minimum order quantity. We hope for your understanding and appreciate your support in helping us create a more sustainable world.
Important Notice: We, like many other online retailers, can experience higher order volumes, which may lead to occasional delays. Please take this into consideration when placing your order. Rest assured, we are working diligently to ship your order as promptly as possible.
For urgent orders or if you would like your order dispatched today, please contact our customer service team via email. We are happy to assist you in finding the best possible solution.